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Written by: During the course of my life, as we have studied successful people in all positions, industries and organization sizes, we have noticed certain commonalities of attitude and habit. These commonalities not only improve current situations and circumstances, but also improve life over time. These same approaches have value and power in our personal lives, not just in business. The sum total of them cause: Self awareness Maturity Great relationships Ever increasing results But how do you get there? […]
Succession planning can be an intimidating subject for most everyone, but the fact is that it shouldn’t be. It’s not something that has to be overly complicated nor should it be viewed in a negative light. If handled properly it can be an amazing experience with new opportunities and optimism in its wake. As a follow-up to the previous article, “Changing of the Guard”, we would like to leave you with a letter passed on by one of our clients. […]
Written by: Don Hadley The Primary Problem In organizations, there can be too much talking and not enough doing. Vision without action (or talking without action) is simply wishful thinking or hallucination. When this sort of behavior is occurring, some leaders tell me “you can lead a horse to water but you cannot make him drink”. This statement implies that we cannot get employees to take action. That is a cop-out! The reality for great leaders is that we realize […]
Millennial Employees now represent the largest portion of the workplace. Organizations must adjust their day-to-day strategies to accommodate this group in terms of schedule, career path as well as reassurance of a job well done. In fact, 66% of American Millennial’s said they felt an organization that adopts a flexible, mobile and remote work model has a competitive advantage over one that requires employees to be in the office from 9am to 5pm, according to a Connected World Technology report. […]
In this “Drive Through With Don”, he discusses two different teams and the effect communication had on the success of the businesses. One team was struggling and frustrated and they communicated very poorly with each other. Poor communication damaged relationships, created mistrust among the team members and any efforts to turn this around were either blocked or given very little effort. Once a team becomes ineffective it bleeds over to customers and suppliers and before too long, the problem […]
When most people think of communication, they think about talking and passing along information, advice or opinions. Effective communication also involves actively listening, knowing when to speak and when to stay silent. Keep in mind that 85% of what we communicate is nonverbal so in addition to being patient, your face and actions must also be considered. All organizations maintain that they value open communication, but few listen to their staff, customers and suppliers effectively. Listening, like any other skill, […]
A clear, effective communication skill is one of the best attributes a person can develop. It equips you to be successful professionally and personally. By communication, we mean stating your needs clearly and listening to others with the intention of fully understanding what they are trying to say. It is a “two-way” street. Can you identify with this example? It is the job of leaders to go to the unknown and find out what’s there. Asking employees for honest […]
As a leader of a group, a team or an organization you must remember to focus on the impact you have on the audience. When you are coaching or evaluating your own interactions, do not focus on how you delivered the message (what you said or what you did), focus on the reaction you see. That is the true test of a productive session. Regardless of the vehicle used to coach (a story, an assignment, a book to read), […]