April 2, 2018

It’s All in the Definition

In working with leaders, teams and cultures, we often find the need to define certain terms. This ensures that everyone is clear on what’s being discussed or decided. Here are some of our primary definitions: Leadership: The skill of influencing individuals and teams to enthusiastically accomplish common goals, previously thought impossible, with character that inspires excellence. Team: A group of people that enjoy being mutually accountable achieving common goals, impossible to achieve individually, with diversity of skills and similar values. […]
April 2, 2018

Communication and Clarity

Productive communication is critical in every organization. Some of the essential aspects of communication include: listening, building trust in relationships, being honest in every interaction, and dealing with conflict effectively. Great team communication must be engaging, motivating and authentic. It must help the team to see the path and the destination. The larger the organization, the geometrically more complex communication becomes. With one-on-one communication, we can watch body language, hear tone of voice and create an immediate feedback loop. With […]
April 2, 2018

Key Characteristics of Powerful Leaders

Top leaders need to be especially good at what they do. The power they have available to them accentuates both their strengths and their weaknesses. Leaders are also not subject to the ordinary checks and balances like other employees.  Additionally, people will magnify the characteristics of the top leader, both good and bad, by mimicking their behavior without even knowing it and use the leader’s behavior as the excuse/justification for what they do. While there are many characteristics of great […]
April 2, 2018
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Does Your Team Have Perseverance?

At the beginning of relationships, with new teams, and with new projects in business, there is often a lot of logical discussion regarding the best idea and how to implement it. We discuss both the “what” and the “how”. When others are involved in the decision (e.g., for an acquisition, funding a project, a joint venture, a new important hire), people consider logic and debate over what should happen, who should be involved, how it impacts the overall strategy, does […]
April 2, 2018

Unique Ground Rules for Effective Meetings

Handling meetings effectively today means that you spend only as much time as is necessary on the agenda, making decisions, and then adjourning. The best result from a meeting is full engagement, enhanced creativity and commitment to action from the team. Here are five unique rules we use among the other basic ones (e.g., issuing and closely following an agenda, providing data prior to the meeting) to ensure you get the most from your time. ELMO: this is not the […]
March 28, 2018

Surviving Success and Watching Failure

Have you ever seen a problem coming and not done anything to fix it? Was it someone failing at a project? Perhaps someone was ruining a relationship? A project where the team was not resolving the main issues? Someone was in great pain? Too often we see cultures in organizations where everyone stays in their own “box” very tightly. When they see an issue or problem coming, they do not say anything. (This is the “it’s not my job” or “not my […]
August 23, 2016
Effective Communication and Better Listening Skills
When most people think of communication, they think about talking and passing along information, advice or opinions.  Effective communication also involves actively listening, knowing when to speak and when to stay silent.   Keep in mind that 85% of what we communicate is nonverbal so in addition to being patient, your face and actions must also be considered.  All organizations maintain that they value open communication, but few listen to their staff, customers and suppliers effectively.  Listening, like any other skill, […]
March 23, 2016
Create and Cultivate Great Culture to Secure High Performance
Company culture seems to be a widely circulated term, but one that few people clearly understand. Culture is the ‘good stuff” in an organization that makes individuals work harder, more enthusiastically, with honest direct communication, which translates into peak performance. It may be defined as: a company’s values, practices, beliefs, language or simply the way of thinking that exists in an organization.   If you want to be a truly successful and innovative company, culture must be a daily focus in […]
March 23, 2016
Training on Soft Skills Can Increase Productivity and Profitability
  We have found that working with teams and organizations on soft skills can be very valuable in improving team camaraderie as well as productivity and profitability. Teaching soft skills like empathy can help your team be more in tune with your clients, their direct reports, other departments, as well as family and friends. The Consortium for Research on Emotional Intelligence found that training on this type of interpersonal skills showed increases in daily production as high as 20% and […]
February 22, 2016
How to Increase Employee Engagement in the Workplace
We recently encountered a client with a problem. They wanted to build their business with an engaged, cooperative workforce—a common goal of so many of our clients. However, their company was extremely compartmentalized, so employees from different divisions hardly ever spoke to each other. This led to a great deal of disconnect between various departments. For instance, the sales team and the warehouse team viewed each other as adversaries, rather than as allies. Obviously, this was a roadblock on the […]