In this week’s video blog our expert guide, Don Hadley, discusses the importance of coaching. Sometimes leaders may say “I can’t do it.” However, coaching is not difficult. If leaders pay attention, ask very few questions and repeat back the information, it can be done. The value of coaching is causing the employees to think at a broader and deeper level. Do you ask direct questions? Do you listen attentively so you can help them dig deeper and broader? How […]