April 2, 2018

It’s All in the Definition

In working with leaders, teams and cultures, we often find the need to define certain terms. This ensures that everyone is clear on what’s being discussed or decided. Here are some of our primary definitions: Leadership: The skill of influencing individuals and teams to enthusiastically accomplish common goals, previously thought impossible, with character that inspires excellence. Team: A group of people that enjoy being mutually accountable achieving common goals, impossible to achieve individually, with diversity of skills and similar values. […]
April 2, 2018

Communication and Clarity

Productive communication is critical in every organization. Some of the essential aspects of communication include: listening, building trust in relationships, being honest in every interaction, and dealing with conflict effectively. Great team communication must be engaging, motivating and authentic. It must help the team to see the path and the destination. The larger the organization, the geometrically more complex communication becomes. With one-on-one communication, we can watch body language, hear tone of voice and create an immediate feedback loop. With […]
April 2, 2018

Key Characteristics of Powerful Leaders

Top leaders need to be especially good at what they do. The power they have available to them accentuates both their strengths and their weaknesses. Leaders are also not subject to the ordinary checks and balances like other employees.  Additionally, people will magnify the characteristics of the top leader, both good and bad, by mimicking their behavior without even knowing it and use the leader’s behavior as the excuse/justification for what they do. While there are many characteristics of great […]
April 2, 2018
Coachfootballplayer

Does Your Team Have Perseverance?

At the beginning of relationships, with new teams, and with new projects in business, there is often a lot of logical discussion regarding the best idea and how to implement it. We discuss both the “what” and the “how”. When others are involved in the decision (e.g., for an acquisition, funding a project, a joint venture, a new important hire), people consider logic and debate over what should happen, who should be involved, how it impacts the overall strategy, does […]
April 2, 2018

Unique Ground Rules for Effective Meetings

Handling meetings effectively today means that you spend only as much time as is necessary on the agenda, making decisions, and then adjourning. The best result from a meeting is full engagement, enhanced creativity and commitment to action from the team. Here are five unique rules we use among the other basic ones (e.g., issuing and closely following an agenda, providing data prior to the meeting) to ensure you get the most from your time. ELMO: this is not the […]
March 28, 2018

Surviving Success and Watching Failure

Have you ever seen a problem coming and not done anything to fix it? Was it someone failing at a project? Perhaps someone was ruining a relationship? A project where the team was not resolving the main issues? Someone was in great pain? Too often we see cultures in organizations where everyone stays in their own “box” very tightly. When they see an issue or problem coming, they do not say anything. (This is the “it’s not my job” or “not my […]
August 28, 2017
Passing The Torch
Succession planning can be an intimidating subject for most everyone, but the fact is that it shouldn’t be.  It’s not something that has to be overly complicated nor should it be viewed in a negative light.  If handled properly it can be an amazing experience with new opportunities and optimism in its wake.  As a follow-up to the previous article, “Changing of the Guard”, we would like to leave you with a letter passed on by one of our clients. […]
October 26, 2015
The Difference between Consultants and Guides
In this week’s video blog our expert guide, Don Hadley, discusses the difference between consultants and guides. Let’s start with the definition of consultants:  “People who provide expert advice professionally.” (from Merriam Webster)  They then tell you what you need to do and then leave. Merriam Webster Dictionary defines a guide as “a person who leads or directs other people on a journey.” The next time you are wondering if you should hire a consultant or if you have had […]
October 26, 2015
Coaching – You CAN Do It
In this week’s video blog our expert guide, Don Hadley, discusses the importance of coaching. Sometimes leaders may say “I can’t do it.” However, coaching is not difficult. If leaders pay attention, ask very few questions and repeat back the information, it can be done. The value of coaching is causing the employees to think at a broader and deeper level. Do you ask direct questions? Do you listen attentively so you can help them dig deeper and broader? How […]
October 2, 2015
Get One and Make It ‘Shtick’
  In order to create a successful business you have to have a great product or service, an intelligent, dedicated team to support you and a way to get in front of the right people to spread the message. If you are looking for a shortcut to getting noticed quicker you may consider creating a shtick. The shtick doesn’t have to be brazen and bold, but it has to be memorable to work, something people will not forget. In a […]
June 5, 2015
Truth is Stranger Than Fiction
Experienced leaders often know a few factors that are absolutely critical to the success of an organization. When they consider joining or acquiring a business, they look for these same factors. One of these is so vital that without it, not only is progress at risk, but the very existence of the organization maybe in jeopardy. Organizations that successfully do acquisitions know this secret.   The secret factor is the magic of the heart. It is the reason we get […]
May 13, 2015
Be Real to Be the Best
We have a client who is planning to become President of an association shortly.  We have worked with him, his business and his family for years.  He is a good man who cares about the community and is involved and giving with his time and many causes.  When we talked recently, we encouraged him to just be Joe Citizen: Joe Citizen with some of the job duties of being the President.  Why? We want him to look through the other […]
May 4, 2015
Don’t Make Dreams Your Master
Dreams are a tool, in that they can give us a starting point. A discharge of the information collected from that day, likely with some reorganization. In many ways, dreams are just a mental construct of an “ideal” or of “perfection”. If we are waiting for an exact dream with all the answers to act, we may end up seriously disappointed and have a negative view about life.   Additionally, if we keep pushing toward the dream without paying attention to […]
December 16, 2014
Finding Your Purpose
We heard a comment recently from someone that having to look for your life’s purpose was sad. On the contrary, it can be very exciting. Early on in life, we may accept other people’s goals for our own; we may take advantage of an immediate opportunity and hang onto it for too long; or we may deal with an immediate problem in a way that takes us off course. By the same token, if we keep learning and maturing, our […]
November 8, 2014
Is Happiness a Skill or is it Natural?
In this week’s video blog our expert guide, Don Hadley, discusses happiness and whether it comes naturally or if it is a skill that can be learned.   We have found working with individuals and organizations through different circumstances, many people who are happy during good and bad are just happy people.  Others are just unhappy.  If you pull the extremes out, happiness is a skill.  Some people are very good at coping or not demonstrating their frustrations when things […]