April 2, 2018

It’s All in the Definition

In working with leaders, teams and cultures, we often find the need to define certain terms. This ensures that everyone is clear on what’s being discussed or decided. Here are some of our primary definitions: Leadership: The skill of influencing individuals and teams to enthusiastically accomplish common goals, previously thought impossible, with character that inspires excellence. Team: A group of people that enjoy being mutually accountable achieving common goals, impossible to achieve individually, with diversity of skills and similar values. […]
April 2, 2018

Communication and Clarity

Productive communication is critical in every organization. Some of the essential aspects of communication include: listening, building trust in relationships, being honest in every interaction, and dealing with conflict effectively. Great team communication must be engaging, motivating and authentic. It must help the team to see the path and the destination. The larger the organization, the geometrically more complex communication becomes. With one-on-one communication, we can watch body language, hear tone of voice and create an immediate feedback loop. With […]
April 2, 2018

Key Characteristics of Powerful Leaders

Top leaders need to be especially good at what they do. The power they have available to them accentuates both their strengths and their weaknesses. Leaders are also not subject to the ordinary checks and balances like other employees.  Additionally, people will magnify the characteristics of the top leader, both good and bad, by mimicking their behavior without even knowing it and use the leader’s behavior as the excuse/justification for what they do. While there are many characteristics of great […]
April 2, 2018
Coachfootballplayer

Does Your Team Have Perseverance?

At the beginning of relationships, with new teams, and with new projects in business, there is often a lot of logical discussion regarding the best idea and how to implement it. We discuss both the “what” and the “how”. When others are involved in the decision (e.g., for an acquisition, funding a project, a joint venture, a new important hire), people consider logic and debate over what should happen, who should be involved, how it impacts the overall strategy, does […]
April 2, 2018

Unique Ground Rules for Effective Meetings

Handling meetings effectively today means that you spend only as much time as is necessary on the agenda, making decisions, and then adjourning. The best result from a meeting is full engagement, enhanced creativity and commitment to action from the team. Here are five unique rules we use among the other basic ones (e.g., issuing and closely following an agenda, providing data prior to the meeting) to ensure you get the most from your time. ELMO: this is not the […]
March 28, 2018

Surviving Success and Watching Failure

Have you ever seen a problem coming and not done anything to fix it? Was it someone failing at a project? Perhaps someone was ruining a relationship? A project where the team was not resolving the main issues? Someone was in great pain? Too often we see cultures in organizations where everyone stays in their own “box” very tightly. When they see an issue or problem coming, they do not say anything. (This is the “it’s not my job” or “not my […]
September 18, 2017
Are You Leading A Great Team?
Written by:  Don Hadley Businesses are working to compete more effectively with better people and teams. However, competition is tougher now than it has been in the past.  The world moves more swiftly.  The culture of what is expected is vastly different than it was even three years ago. To be able to prevent problems, overcome obstacles and take advantage of opportunities, we need to use true teams to make the difference. The Typical Approach Many leaders develop a following […]
February 20, 2017
Relationship Coaching: Advice on How to Attain Your Goals
Executive coaching isn’t just for executives anymore.  Every day, we all engage with other people to accomplish things, whether at work or at home.  The principles that apply to business world coaching easily translate to other types of relationships. All relationships come down to a few basic factors, the biggest of which are trust, honesty and dependability.  In other words, each of the parties clearly states their needs and wants, knows the other person will work hard to help them […]
August 26, 2016
Effective Communication Skills for Business Success
  In this “Drive Through With Don”, he discusses two different teams and the effect communication had on the success of the businesses. One team was struggling and frustrated and they communicated very poorly with each other.  Poor communication damaged relationships, created mistrust among the team members and any efforts to turn this around were either blocked or given very little effort.  Once a team becomes ineffective it bleeds over to customers and suppliers and before too long, the problem […]
August 23, 2016
Effective Communication and Better Listening Skills
When most people think of communication, they think about talking and passing along information, advice or opinions.  Effective communication also involves actively listening, knowing when to speak and when to stay silent.   Keep in mind that 85% of what we communicate is nonverbal so in addition to being patient, your face and actions must also be considered.  All organizations maintain that they value open communication, but few listen to their staff, customers and suppliers effectively.  Listening, like any other skill, […]
July 22, 2016
Poor Communication Skills in the Workplace is Costly
Poor Communication costs you, both professionally and personally. One source estimates employee misunderstandings cost organizations $37 billion per year.  “Misunderstandings” are defined as: actions or errors of omission by employees who were misinformed (or misunderstood) company policies, business processes, job functions or a combination of all three.  Additionally, communication barriers resulting in productivity losses had a cumulative cost of $26,041 per year per worker.  Leaders must make a conscious decision to improve. Eighty five percent of our success in life […]
April 5, 2016
Take Time to Assess the Quality of Your Business Meetings
  Meetings can be a powerful tool for your business. If poorly run however, they can be a tremendous waste of time and energy and actually cause more harm than good. There are a few key elements that every meeting should contain to make them worthwhile. As a leader, one of your biggest jobs is to ensure information exchange. Meetings are a huge part of that task. We encourage you to take a closer look at the quality of your […]
March 30, 2016
hiring for team fit
Spotting and Hiring an Employee for Team Fit Is About Looking Beyond Personality
My friend Liz was worried about the future of her workplace. She was on the Quality Management Team at Gaskets, Inc. (not its real name), and the CEO wanted to expand the team. “We get along really well right now,” she explained. “We laugh a lot, we go out after work, and we don’t bother each other. We focus on our own projects and still get to socialize. It’s great!” “So why are you worried?” I asked. “It sounds like […]
March 28, 2016
hiring for team fit
Google and Yale Study Shows Experientially Diverse Teams Yield Productive Chaos
When we think of efficiency, we tend to picture something mechanical like a train–a well-tuned system that chugs along, each part working in unison, creating a beast of unusual power. And it is true that trains are very efficient, which is why when we create teams in our companies, we try to craft the most efficient possible group. Lots of time and money is spent figuring out which teams would have the smoothest dynamic. It turns out, though, that in […]