We have found that working with teams and organizations on soft skills can be very valuable in improving team camaraderie as well as productivity and profitability. Teaching soft skills like empathy can help your team be more in tune with your clients, their direct reports, other departments, as well as family and friends. The Consortium for Research on Emotional Intelligence found that training on this type of interpersonal skills showed increases in daily production as high as 20% and […]
Dean Smith began his long and historic coaching career at the University of North Carolina in 1961, at the tender age of 30, but already with a long history of compassion and inclusion behind him. As a high schooler in rural Kansas in the late 1940s, he pushed his school to integrate the basketball program, which at the time had separate teams for black and white players. He kept that activism up at UNC, where he signed the first African-American […]
WellStar Health System in Atlanta, Georgia is a great place to work. And it’s not just the not-for-profit health group’s 14,000 employees who think so. For two years in a row, Fortune has named the company one of the 100 best companies to work for. WellStar’s executives credit their focus on work-life balance for the award. They know that to build a strong team, executives must support employees both at work and at home. In conjunction with this, the company […]
It was 4th down on the two-yard line, early in the first quarter of a September 2013 game between the struggling Carolina Panthers and the go-nowhere Giants. The choice to go for it or not was a seemingly obvious decision. Of course, you kick the field goal. You “have to take the points here,” as announcers are fond of saying. Panther’s head coach Ron Rivera was perhaps the perfect example of a by-the-book coach. Generations of coaches had kicked the […]
Think back on your work career; try to remember those leaders or mentors that really stand out. What made you think of them? Why did they stand out? If you are remembering more than one, were they both the same type of leader? There are different styles of leadership and each one of them may bring success, but great leaders, must also possess the ability to unify those around him or her and those that report to them. They also […]
Kaitlyn’s company had a big contract coming up and she wanted to put the perfect team together to finish the job. As a very involved CEO, her first step seemed obvious. She went straight to the resumes. She knew she needed a coder, a designer, a technical writer, a customer support person, and a manager. She’d just choose the best person for each job, and then she’d have her dream team, right? Wrong. As she compiled her list, Robert, her […]
We recently encountered a client with a problem. They wanted to build their business with an engaged, cooperative workforce—a common goal of so many of our clients. However, their company was extremely compartmentalized, so employees from different divisions hardly ever spoke to each other. This led to a great deal of disconnect between various departments. For instance, the sales team and the warehouse team viewed each other as adversaries, rather than as allies. Obviously, this was a roadblock on the […]
We believe that great teamwork is essential to an organization. It enables businesses to achieve goals that an individual working alone cannot. Employees can achieve a higher level of contentment and becoming part of something greater is the very fuel for happiness. In order to create an effective team, we have identified four necessary attributes: Have The Purpose, Value or Charter In Writing If you are going to achieve success, you must start by identifying your purpose, values, or […]
Have you ever been a part of a TEAM, a true team? Whether it is in your profession, an athletic team, or in your community, chances are that if you have, you remember the experience fondly and it is or was one of the most rewarding in your life. What is the definition of a team? In the book, “The Wisdom of Teams”, it was defined as “a small number of people with complimentary skills who are committed to a […]