During college, I worked in a used bookstore close to campus. The pay was low. The hours were often inconvenient. And yet, we were dedicated to our jobs. The only time a job in the store came open was when a former employee graduated and left town. (If they stuck around after graduation, they’d keep working at the bookstore.) I was lucky and stumbled into a job there my first week of freshman year, and I stayed. I worked overtime […]
When my brother-in-law started applying for jobs in our home town, everyone had advice and recommendations. “I know someone at the car factory!” “Don’t forget the cabinet company!” “The rolled aluminum plant is always hiring.” There was one piece of advice that he heard over and over. “Don’t work at the foundry. We’ve heard it’s risky over there and we don’t want you getting hurt.” The foundry paid well and had great benefits, but its safety record was lacking. Managers […]
I’d been a dedicated customer of a local food company from the day they opened. Lily had started out as a small-scale gardener and baker, selling her vegetables and sweetbreads at area farmers’ markets. That’s where I discovered her, and I made her table a regular stop on my Saturday morning rounds. As demand grew, she hired a few friends to help her expand her garden and bakery. After a few years, she had requests from local restaurants, a regular […]
My first work experience after graduation was in a departmental office at my university. In most ways, it was a pretty nice job. The pay and benefits were good, the work was interesting, and most of my coworkers were nice people. There were only two problems: Rick and Martha. Our office only had 10 people, and these two were bringing it down. Their main hobbies were griping and complaining. Whenever a new project came up, they fretted and revisited things […]
I’ve been a customer of the same local farm and orchard for nearly 20 years. I go to Gatwood’s for the excellent produce, the great prices, and the incredible donuts. Those things never change. However, over the last ten years, Joe Gatwood, who took over the farm when his dad retired, has made some pretty big changes. An entrepreneur by nature, Joe has expanded the selection and opened orchard stores in several of the surrounding towns. He’s made deals with […]
My friend Liz was worried about the future of her workplace. She was on the Quality Management Team at Gaskets, Inc. (not its real name), and the CEO wanted to expand the team. “We get along really well right now,” she explained. “We laugh a lot, we go out after work, and we don’t bother each other. We focus on our own projects and still get to socialize. It’s great!” “So why are you worried?” I asked. “It sounds like […]
When we think of efficiency, we tend to picture something mechanical like a train–a well-tuned system that chugs along, each part working in unison, creating a beast of unusual power. And it is true that trains are very efficient, which is why when we create teams in our companies, we try to craft the most efficient possible group. Lots of time and money is spent figuring out which teams would have the smoothest dynamic. It turns out, though, that in […]
Company culture seems to be a widely circulated term, but one that few people clearly understand. Culture is the ‘good stuff” in an organization that makes individuals work harder, more enthusiastically, with honest direct communication, which translates into peak performance. It may be defined as: a company’s values, practices, beliefs, language or simply the way of thinking that exists in an organization. If you want to be a truly successful and innovative company, culture must be a daily focus in […]
WellStar Health System in Atlanta, Georgia is a great place to work. And it’s not just the not-for-profit health group’s 14,000 employees who think so. For two years in a row, Fortune has named the company one of the 100 best companies to work for. WellStar’s executives credit their focus on work-life balance for the award. They know that to build a strong team, executives must support employees both at work and at home. In conjunction with this, the company […]