We recently encountered a client with a problem. They wanted to build their business with an engaged, cooperative workforce—a common goal of so many of our clients. However, their company was extremely compartmentalized, so employees from different divisions hardly ever spoke to each other. This led to a great deal of disconnect between various departments. For instance, the sales team and the warehouse team viewed each other as adversaries, rather than as allies. Obviously, this was a roadblock on the […]