April 2, 2018

It’s All in the Definition

In working with leaders, teams and cultures, we often find the need to define certain terms. This ensures that everyone is clear on what’s being discussed or decided. Here are some of our primary definitions: Leadership: The skill of influencing individuals and teams to enthusiastically accomplish common goals, previously thought impossible, with character that inspires excellence. Team: A group of people that enjoy being mutually accountable achieving common goals, impossible to achieve individually, with diversity of skills and similar values. […]
April 2, 2018

Communication and Clarity

Productive communication is critical in every organization. Some of the essential aspects of communication include: listening, building trust in relationships, being honest in every interaction, and dealing with conflict effectively. Great team communication must be engaging, motivating and authentic. It must help the team to see the path and the destination. The larger the organization, the geometrically more complex communication becomes. With one-on-one communication, we can watch body language, hear tone of voice and create an immediate feedback loop. With […]
April 2, 2018

Key Characteristics of Powerful Leaders

Top leaders need to be especially good at what they do. The power they have available to them accentuates both their strengths and their weaknesses. Leaders are also not subject to the ordinary checks and balances like other employees.  Additionally, people will magnify the characteristics of the top leader, both good and bad, by mimicking their behavior without even knowing it and use the leader’s behavior as the excuse/justification for what they do. While there are many characteristics of great […]
April 2, 2018
Coachfootballplayer

Does Your Team Have Perseverance?

At the beginning of relationships, with new teams, and with new projects in business, there is often a lot of logical discussion regarding the best idea and how to implement it. We discuss both the “what” and the “how”. When others are involved in the decision (e.g., for an acquisition, funding a project, a joint venture, a new important hire), people consider logic and debate over what should happen, who should be involved, how it impacts the overall strategy, does […]
April 2, 2018

Unique Ground Rules for Effective Meetings

Handling meetings effectively today means that you spend only as much time as is necessary on the agenda, making decisions, and then adjourning. The best result from a meeting is full engagement, enhanced creativity and commitment to action from the team. Here are five unique rules we use among the other basic ones (e.g., issuing and closely following an agenda, providing data prior to the meeting) to ensure you get the most from your time. ELMO: this is not the […]
March 28, 2018

Surviving Success and Watching Failure

Have you ever seen a problem coming and not done anything to fix it? Was it someone failing at a project? Perhaps someone was ruining a relationship? A project where the team was not resolving the main issues? Someone was in great pain? Too often we see cultures in organizations where everyone stays in their own “box” very tightly. When they see an issue or problem coming, they do not say anything. (This is the “it’s not my job” or “not my […]
December 22, 2017
Are Your Employees Truly Engaged?
Engaged employees are more likely to be high performers, drive action, and participate in achieving the organizational goals.  Find out what your workers are thinking and how to motivate them, in addition to avoiding costly turnover in the year ahead. Consider this: 34% of employees say they plan to leave their current role in the next 12 months (Mercer) 51% of the U.S. workforce is not engaged, costing organizations between $450 and $550 billion annually (Gallup) 68% of the human […]
September 29, 2017
Are You Ready For The Homerun?
Each of us has an opportunity every day to live each moment to the fullest and make each and every interaction one that is memorable and impactful.  In order to do that you must make a concerted effort to make each interaction a homerun. Once you make up your mind that this is how you want to lead your team, drive your organization forward and live your life to the fullest, here are a few tips that can help. Review […]
August 15, 2017
Taking Action, Killing “Joe” and Meetings vs Movies
Written by:  Don Hadley The Primary Problem In organizations, there can be too much talking and not enough doing.  Vision without action (or talking without action) is simply wishful thinking or hallucination. When this sort of behavior is occurring, some leaders tell me “you can lead a horse to water but you cannot make him drink”.  This statement implies that we cannot get employees to take action. That is a cop-out!  The reality for great leaders is that we realize […]
August 26, 2016
Effective Communication Skills for Business Success
  In this “Drive Through With Don”, he discusses two different teams and the effect communication had on the success of the businesses. One team was struggling and frustrated and they communicated very poorly with each other.  Poor communication damaged relationships, created mistrust among the team members and any efforts to turn this around were either blocked or given very little effort.  Once a team becomes ineffective it bleeds over to customers and suppliers and before too long, the problem […]
June 23, 2016
Effective Communication in the Workplace
  A clear, effective communication skill is one of the best attributes a person can develop. It equips you to be successful professionally and personally.  By communication, we mean stating your needs clearly and listening to others with the intention of fully understanding what they are trying to say. It is a “two-way” street. Can you identify with this example?  It is the job of leaders to go to the unknown and find out what’s there.  Asking employees for honest […]
April 13, 2016
culture of sincere appreciation
Employee Retention by Building a Culture of Sincere Appreciation
During college, I worked in a used bookstore close to campus. The pay was low. The hours were often inconvenient. And yet, we were dedicated to our jobs. The only time a job in the store came open was when a former employee graduated and left town. (If they stuck around after graduation, they’d keep working at the bookstore.) I was lucky and stumbled into a job there my first week of freshman year, and I stayed. I worked overtime […]
March 23, 2016
Create and Cultivate Great Culture to Secure High Performance
Company culture seems to be a widely circulated term, but one that few people clearly understand. Culture is the ‘good stuff” in an organization that makes individuals work harder, more enthusiastically, with honest direct communication, which translates into peak performance. It may be defined as: a company’s values, practices, beliefs, language or simply the way of thinking that exists in an organization.   If you want to be a truly successful and innovative company, culture must be a daily focus in […]
March 2, 2016
empowering employees to speak up
Empowering Employees to Speak Up: Why Raleigh’s Red Hat Meritocracy Is Effective
It should have been an easy meeting. Management at all levels agreed on the path for the new initiative. It wasn’t really a time for discussion; it was a time to explain plans and to set goals. And then, a lowly associate asked to speak. Point by point, goal by goal, the associate tore into the agreed-upon solutions. Management was taking the wrong direction. The new program would fail without key changes. He could see the flaws in their plan, […]
January 28, 2016
Critical Aspects For Creating A Successful, High Performing Team
Have you ever been a part of a TEAM, a true team? Whether it is in your profession, an athletic team, or in your community, chances are that if you have, you remember the experience fondly and it is or was  one of the most rewarding in your life. What is the definition of a team? In the book, “The Wisdom of Teams”, it was defined as “a small number of people with complimentary skills who are committed to a […]