so your vision is never lost.

LEADERSHIP INSIGHTS

 
The Power of Trust
A 2016 survey of CEOs by PWC showed that a strong majority of business leaders — 55%— believe a lack of trust in the workplace constitutes a foundational threat to their company. Source: Forbes Trust is an interesting animal.  It not only involves trusting someone’s intentions, but also their competence in being able to do what they say.  It is more than trust in an individual, but also in ourselves, the process, the world, other people in general, life, etc.  […]
Overcoming A, B, C Employee Ratings: Response to Wall Street Journal Article from 2/21/07
The Wall Street Journal article is greatly appreciated because it highlights what occurs when an employee rating system is poorly implemented and used in organizations.  However, it was an incredibly simplistic perspective.  The perspective was that of someone who has only taken a cursory look at this approach, and we see this from newer employees and rookie leaders who have not thought through ratings systems properly in the past.  It did not explain how powerful this approach can be if […]
A Tale of Two Managers (The Reality of Up and Coming Leaders)
This is a tale of two managers.  One committed suicide; the other young up and coming leader is helping a 79 year old business man learn to use Facebook. Millennials are 41% of the current workforce.  By 2030, they will be 75% of the workforce.  If you look at yourself and those of other generations, we may point our fingers at millennials for being different, yet we have taken on many of their characteristics.  Most of this has been good, […]
Secrets to Engaging Your Team and Producing Success
Most of us realize that in order for our organization to realize the potential success we know is possible, a strategic plan must be in place.  Common knowledge, right?  According to a recent study of 26,000 start-up companies, 67% had no written plan.  The same study found that businesses that have and use a strategic plan are 12% more profitable than those who have no plan.  Ensuring the commitment of your team to the company’s vision and goals is a […]
Employee Accountability In The Workplace
The mind and heart can envision and feel great things, but so many times there is a disconnect in where we are today vs. where we desire to be. While there are many necessary pieces to bridging that gap, one of the key girders is accountability:  the willingness to do what one says. Part of this is holding others accountable. There must be both individual and team accountability for a business to work effectively. I am reminded of Peter Block’s […]
Effective Communication Skills for Business Success
  In this “Drive Through With Don”, he discusses two different teams and the effect communication had on the success of the businesses. One team was struggling and frustrated and they communicated very poorly with each other.  Poor communication damaged relationships, created mistrust among the team members and any efforts to turn this around were either blocked or given very little effort.  Once a team becomes ineffective it bleeds over to customers and suppliers and before too long, the problem […]
Effective Communication and Better Listening Skills
When most people think of communication, they think about talking and passing along information, advice or opinions.  Effective communication also involves actively listening, knowing when to speak and when to stay silent.   Keep in mind that 85% of what we communicate is nonverbal so in addition to being patient, your face and actions must also be considered.  All organizations maintain that they value open communication, but few listen to their staff, customers and suppliers effectively.  Listening, like any other skill, […]
Poor Communication Skills in the Workplace is Costly
Poor Communication costs you, both professionally and personally. One source estimates employee misunderstandings cost organizations $37 billion per year.  “Misunderstandings” are defined as: actions or errors of omission by employees who were misinformed (or misunderstood) company policies, business processes, job functions or a combination of all three.  Additionally, communication barriers resulting in productivity losses had a cumulative cost of $26,041 per year per worker.  Leaders must make a conscious decision to improve. Eighty five percent of our success in life […]