September 18, 2017

Are You Leading A Great Team?

Written by:  Don Hadley Businesses are working to compete more effectively with better people and teams. However, competition is tougher now than it has been in the past.  The world moves more swiftly.  The culture of what is expected is vastly different than it was even three years ago. To be able to prevent problems, overcome obstacles and take advantage of opportunities, we need to use true teams to make the difference. The Typical Approach Many leaders develop a following […]
August 28, 2017

Passing The Torch

Succession planning can be an intimidating subject for most everyone, but the fact is that it shouldn’t be.  It’s not something that has to be overly complicated nor should it be viewed in a negative light.  If handled properly it can be an amazing experience with new opportunities and optimism in its wake.  As a follow-up to the previous article, “Changing of the Guard”, we would like to leave you with a letter passed on by one of our clients. […]
August 15, 2017

Taking Action, Killing “Joe” and Meetings vs Movies

Written by:  Don Hadley The Primary Problem In organizations, there can be too much talking and not enough doing.  Vision without action (or talking without action) is simply wishful thinking or hallucination. When this sort of behavior is occurring, some leaders tell me “you can lead a horse to water but you cannot make him drink”.  This statement implies that we cannot get employees to take action. That is a cop-out!  The reality for great leaders is that we realize […]
July 28, 2017

The Changing of the Guard: The 6Ps of Succession Planning and Implementation

Written by:  Don Hadley One of the biggest challenges organizations face today is “the changing of the guard”.  The examples below briefly demonstrate how succession (or lack of it) can dramatically hurt or transform an organization: One disaster:  The head of the company was almost 80 years old.  He was having troubling recruiting and retaining leaders that wanted to run the organization.  None of the existing employees, to his knowledge, had the desire, attitude, skills and habit to be able […]
July 21, 2017

Changing The Patterns Of Thinking

Written by:  Don Hadley     As part of our ongoing effort to provide additional value to the business leaders in our community, everyone in our firm was “fired” on a recent Friday and given new titles and priorities beginning the following Monday. While it seems like a drastic tactic to try, the desired effect was achieved. As the newly appointed “Director of Continually Expanding Patterns of Thinking” my approach to things has changed.. Most businesses are struggling with issues […]
June 30, 2017

The Power of Trust

A 2016 survey of CEOs by PWC showed that a strong majority of business leaders — 55%— believe a lack of trust in the workplace constitutes a foundational threat to their company. Source: Forbes Trust is an interesting animal.  It not only involves trusting someone’s intentions, but also their competence in being able to do what they say.  It is more than trust in an individual, but also in ourselves, the process, the world, other people in general, life, etc.  […]
August 23, 2016
Effective Communication and Better Listening Skills
When most people think of communication, they think about talking and passing along information, advice or opinions.  Effective communication also involves actively listening, knowing when to speak and when to stay silent.   Keep in mind that 85% of what we communicate is nonverbal so in addition to being patient, your face and actions must also be considered.  All organizations maintain that they value open communication, but few listen to their staff, customers and suppliers effectively.  Listening, like any other skill, […]
August 9, 2016
Business Coaching for Effective Communication
Communication is key in any organization, and employing the right communication strategies allows your team to focus on what they do best.  Ensuring that the right people have timely information means that the ultimate “audience” – your customers – get what they need and want.  If your sales team isn’t communicating to  R&D that the marketplace is clamoring for a specific solution, how can it be developed and promoted?  Conversely, if your customer service team doesn’t know that product X […]
July 22, 2016
Poor Communication Skills in the Workplace is Costly
Poor Communication costs you, both professionally and personally. One source estimates employee misunderstandings cost organizations $37 billion per year.  “Misunderstandings” are defined as: actions or errors of omission by employees who were misinformed (or misunderstood) company policies, business processes, job functions or a combination of all three.  Additionally, communication barriers resulting in productivity losses had a cumulative cost of $26,041 per year per worker.  Leaders must make a conscious decision to improve. Eighty five percent of our success in life […]
June 23, 2016
Effective Communication in the Workplace
  A clear, effective communication skill is one of the best attributes a person can develop. It equips you to be successful professionally and personally.  By communication, we mean stating your needs clearly and listening to others with the intention of fully understanding what they are trying to say. It is a “two-way” street. Can you identify with this example?  It is the job of leaders to go to the unknown and find out what’s there.  Asking employees for honest […]
May 27, 2016
Executive Coaching and Leadership Team Development
  The truth is there is no BEST way.  Regardless of the type of training, there is no one way to do it and one size definitely does not fit all.  Each of us has an overwhelming need to be understood.  When it comes to teaching people and you desire learning and communication to occur,  we have found that working from the inside out and utilizing all styles of learning is the most rewarding and is critical to achieving the […]
May 16, 2016
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Leadership Coaching for Change Management
What do college athletes, Olympic gold medalists and smart business leaders have in common?  They rely on coaches to help them reach their greatest potential and teach them to overcome challenges.  Yet a study by the Stanford Business School found that nearly two-thirds of CEO’s and nearly half of senior executives do not receive any executive coaching or leadership development.  Almost all of them (69%) said they would like coaching to enhance their development. Imagine your college coach working with […]
May 2, 2016
Effective Coaching in the Workplace
  As a leader of a group, a team or an organization you must remember to focus on the impact you have on the audience.  When you are coaching or evaluating your own interactions, do not focus on how you delivered the message (what you said or what you did), focus on the reaction you see.  That is the true test of a productive session. Regardless of the vehicle used to coach (a story, an assignment, a book to read), […]
April 27, 2016
Business Meeting Itinerary and Change Management
Meetings can cost a lot of money if they are not productive.  If your manager has put you in charge of leading an upcoming meeting, ensure it goes well by using these guidelines: Goals: have specific, tangible SMAART Goals for the meeting, as well as sub goals. Transform the goals into questions. Questions: ask questions that get them thinking about the whole organization. The objective is to get them to see, think about and consider the entire map and not […]
April 15, 2016
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Change Management Process for New Managers
When my friend John moved downstate to take a new position, he was nervous. He was coming into a totally unfamiliar organization as a manager. Most of the people he would be managing were 20-30 years older than he was. There was an established culture with prevailing relationships and time-honored routines, yet part of his job was to shake things up. He and I both worried about his ability to tackle these challenges. How could he, a much younger manager, […]