When my friend John moved downstate to take a new position, he was nervous. He was coming into a totally unfamiliar organization as a manager. Most of the people he would be managing were 20-30 years older than he was. There was an established culture with prevailing relationships and time-honored routines, yet part of his job was to shake things up. He and I both worried about his ability to tackle these challenges. How could he, a much younger manager, […]