Millennial Employees now represent the largest portion of the workplace. Organizations must adjust their day-to-day strategies to accommodate this group in terms of schedule, career path as well as reassurance of a job well done. In fact, 66% of American Millennial’s said they felt an organization that adopts a flexible, mobile and remote work model has a competitive advantage over one that requires employees to be in the office from 9am to 5pm, according to a Connected World Technology report. […]
In this “Drive Through With Don”, he discusses two different teams and the effect communication had on the success of the businesses. One team was struggling and frustrated and they communicated very poorly with each other. Poor communication damaged relationships, created mistrust among the team members and any efforts to turn this around were either blocked or given very little effort. Once a team becomes ineffective it bleeds over to customers and suppliers and before too long, the problem […]
When most people think of communication, they think about talking and passing along information, advice or opinions. Effective communication also involves actively listening, knowing when to speak and when to stay silent. Keep in mind that 85% of what we communicate is nonverbal so in addition to being patient, your face and actions must also be considered. All organizations maintain that they value open communication, but few listen to their staff, customers and suppliers effectively. Listening, like any other skill, […]
The truth is there is no BEST way. Regardless of the type of training, there is no one way to do it and one size definitely does not fit all. Each of us has an overwhelming need to be understood. When it comes to teaching people and you desire learning and communication to occur, we have found that working from the inside out and utilizing all styles of learning is the most rewarding and is critical to achieving the […]
Meetings can cost a lot of money if they are not productive. If your manager has put you in charge of leading an upcoming meeting, ensure it goes well by using these guidelines: Goals: have specific, tangible SMAART Goals for the meeting, as well as sub goals. Transform the goals into questions. Questions: ask questions that get them thinking about the whole organization. The objective is to get them to see, think about and consider the entire map and not […]
Meetings can be a powerful tool for your business. If poorly run however, they can be a tremendous waste of time and energy and actually cause more harm than good. There are a few key elements that every meeting should contain to make them worthwhile. As a leader, one of your biggest jobs is to ensure information exchange. Meetings are a huge part of that task. We encourage you to take a closer look at the quality of your […]
Company culture seems to be a widely circulated term, but one that few people clearly understand. Culture is the ‘good stuff” in an organization that makes individuals work harder, more enthusiastically, with honest direct communication, which translates into peak performance. It may be defined as: a company’s values, practices, beliefs, language or simply the way of thinking that exists in an organization. If you want to be a truly successful and innovative company, culture must be a daily focus in […]
We have found that working with teams and organizations on soft skills can be very valuable in improving team camaraderie as well as productivity and profitability. Teaching soft skills like empathy can help your team be more in tune with your clients, their direct reports, other departments, as well as family and friends. The Consortium for Research on Emotional Intelligence found that training on this type of interpersonal skills showed increases in daily production as high as 20% and […]
Millennials make up a big portion of our workforce. The most recent Pew Research survey states that they make up the largest portion of our workforce. This new breed of worker has created a new breed of leader, and many of these leaders are changing up their styles in order to work with Millennials and give them the leadership they need. Despite all that, about 60% of Millennials will leave a new job within three years. So why isn’t […]