In this week’s video blog our expert guide, Don Hadley, expands on the April 2013 Leadership Forum that was conducted regarding Systems and Process Thinking. Although the game utilized during our Leadership Forum was simple and not complex, participants soon discovered that emotions drive the peaks and valleys within the system or process.
When seeking to establish “blame” when things do not go as expected, leaders and employees sometimes look to the human component rather than the process or systems that are in place. Some things to consider the next time something does not go as planned in your organization:
Some questions to consider:
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