In this week’s video blog our expert guide, Don Hadley, discusses assertiveness.
What is assertiveness?  Our expert guides find that assertiveness goes back to communication that says to those around them, “I understand what you are saying and understand your expectations.  Here are my expectations.  Now let me tell you where I am coming from.  Now, how can we bring these together?”

Aggressiveness is very different in nature.  Agressiveness is saying through behavior, words, and actions, “All I care about is me and my needs.”

• How do your leaders clarify their expectations?

• Do your leaders and teams have ways of communicating goals and expectations, as well as limitations?

• Does your organizational culture allow for leaders and teams to raise their hand and speak out if a goal or expectation is unreasonable and cannot be met?

If you need help clarifying expectations and want to learn more about our Assertiveness Model, give our expert guides a call at 800-786-4332 or email JSabatini@AppliedVisionWorks.com.  Your success is in plain sight.  It just takes determination and action and only takes 30 minutes to get started!