Poor Communication costs you, both professionally and personally. One source estimates employee misunderstandings cost organizations $37 billion per year. “Misunderstandings” are defined as: actions or errors of omission by employees who were misinformed (or misunderstood) company policies, business processes, job functions or a combination of all three. Additionally, communication barriers resulting in productivity losses had a cumulative cost of $26,041 per year per worker. Leaders must make a conscious decision to improve. Eighty five percent of our success in life […]
A clear, effective communication skill is one of the best attributes a person can develop. It equips you to be successful professionally and personally. By communication, we mean stating your needs clearly and listening to others with the intention of fully understanding what they are trying to say. It is a “two-way” street. Can you identify with this example? It is the job of leaders to go to the unknown and find out what’s there. Asking employees for honest […]