It was 4th down on the two-yard line, early in the first quarter of a September 2013 game between the struggling Carolina Panthers and the go-nowhere Giants. The choice to go for it or not was a seemingly obvious decision. Of course, you kick the field goal. You “have to take the points here,” as announcers are fond of saying. Panther’s head coach Ron Rivera was perhaps the perfect example of a by-the-book coach. Generations of coaches had kicked the […]
Your company has a problem. You used to be small and innovative, but lately you’ve gotten too big. It used to be easy to implement big and exciting new changes to products and processes, but now it seems difficult. Projects balloon out of control, and seem to serve the company rather than the customers. How can you keep growing, but recapture the spirit of innovation that you’ve lost? Is it possible to innovate at all levels? It’s easy to despair […]