In these turbulent times, all businesses have a desire to improve their performance. Performance improvement is needed at the individual level, at the team level, and ultimately, in the business.
One of the most critical elements to a great business that consistently improves is a structure that causes performance at the individual and team levels of the business. If the structure points the individual and team performance towards a clear set of key goals within a common, agreed upon future vision, business results will be achieved. Many business owners ignore using a structure or ignore refining the structure once built, and lose many opportunities to easily develop their people, the team and the business.
This case study deals with some of the most immediately beneficial structural elements that a business needs to survive and to thrive in these modern times. In it, we show how to make an immediate impact and how to improve your long-term business fundamentals.
With this client, the challenge was all of the firefighting that occurred on a regular basis. There was little time left over to develop the business. The individual employees were very good at what they did, yet they worked with each other primarily by oral tradition and instinct. This made it difficult to develop other, less experienced employees except over a relatively long period of time.
Position deliverables were unclear and in some cases contradictory. The owner was too involved in the day to day operation of the business and unable invest his attention on some of the more strategic elements of the business.
Identifying the primary issues
There were no job descriptions, except the ones gathering dust from 15 years ago. Employee evaluations were infrequently done, if ever. Most evaluations occurred when a major problem developed and it looked as if it might be necessary to terminate someone’s employment. Employees were not clear on how their role fit into the overall strategic picture.
The leadership team was great at details, but had a difficult time focusing on the most important issues and longer term objectives. Everything seemed important to them, which really meant that nothing was important. Everything seemed to “just happen” without clarity of how it all fit together.
The owner desired to invest less time, not more.
The business environment was changing with increasing competition and tighter margins. Better results were needed to prevent the business from deteriorating.
Recommended actions – continued
Structure is deceptively obvious and can appear to be boring. However, the right structure with job descriptions, employee evaluations, bonuses and meetings are valuable tools in improving individuals, teams and businesses. Without these structures being set up and administered well, the business will not be aligned to maximize strengths and minimize weaknesses.
A lack of structure allows attention to be diverted from the most important actions and can result in a poorly coordinated business. It is important to set up a structure for the employees so they will be able to put energy into the right areas of the business.
Mistakes to avoid
Some practical advice
Special offer: The High Performance Power Structures™ Exploration Session
If you are interested in learning more about how The High Performance Power Structures™ Exploration Session can help you make an immediate impact and improve your long-term business fundamentals please contact us.
You may also wish to learn more about our unique process for Business Owners called The Comprehensive Independence Builder™, in which we address all of the obstacles you face and then help you use innovative strategies to protect and enhance your business, improve your quality of life and better achieve your goals.
To schedule The High Performance Power Structures™ Exploration Session or for more information on our process, please contact us at 800-786-4332, or firstname.lastname@example.org.