In this week’s video blog our expert guide, Don Hadley, discusses the importance of resolving conflict and even better, preventing it.

There will always be some form of conflict when multiple people work and live closely with one another whether it is family, friends, co-workers, teams, etc.  Unfortunately most spend too much time discussing and dwelling on the actual conflict rather than working through the issues and resolving them.

When we work to resolve conflicts 3 things occur:

1. Creates a cathartic environment
2. Creates more real and direct communication
3. Solidifies the platform to get the team or group to the next level

Additionally, it is even better to prevent the conflict before it occurs.  We can do this by catching it early and by asking questions and having open communication as issues arise versus letting them fester, grow, and impact the relationship negatively – which can then impact the team’s overall performance.

• Do your employees know the difference between good conflict and bad conflict? Or does your organization or team suffer from the worst offender – no conflict?

• What tools and systems do you have in place to guide your teams through conflicts?

• Do your leaders and teams ask the following questions when conflict arises?

  • What is going on?

  • How am I helping?  Hurting?

  • What process should I use?

If you need help learning the difference between good and bad conflict or how to resolve and prevent conflicts, give our expert guides a call at 800-786-4332 or email JSabatini@AppliedVisionWorks.com.  Your success is in plain sight.  It just takes determination and action and only takes 30 minutes to get started!