In these turbulent times, all businesses have a desire to improve their performance. Performance improvement is needed at the individual level, at the team level, and ultimately, in the business. One of the most critical elements to a great business that consistently improves is a structure that causes performance at the individual and team levels of the business.  If the structure points the individual and team performance towards a clear set of key goals within a common, agreed upon future […]

These times are challenging. Businesses are being threatened with tighter margins, increased competition and financial limitations. Suppliers, customers and regulators are demanding more as they grapple with the uncertainty that global events are creating.    Employees are looking for a place to work that provides more than just a paycheck. Employees desire stability, a place where their job has meaning and where they feel like an important part of the machinery. In many cases, they also desire someone that inspires […]

Balancing information with action is a difficult balancing act.  We have yet to work with an individual or a team where they feel like there is enough time in the day. Their time is spent on a number of different projects as well as trying to handle normal (if there is such a thing) ongoing operations.  Some of the projects must be done for compliance reasons, while others may be to handle a crisis.  Other projects are operational in nature while […]

My wife and I saw two movies while traveling back on an overseas trip, The Great Debaters and P.S. I Love You.  Both of these movies had age old wisdom in them.  As we watched the movies, I observed people on the plane laughing and crying in different parts of the movies. I wondered what would happen when everyone got off the plane.  Would they say they enjoyed the flight because of the movies and identify the experience as entertainment […]