A CASE STUDY…The Challenge It was a very well known business. In newspapers, TV and other forums, the business, the owner, and the team were perceived as very successful. They had been in business 25+ years, but the owner was tired and he felt there was something wrong with the company. The business looked like it was running well and the leadership team seemed excited. What was wrong? We met with the key employees. Yes, there was some work to […]