Communication is key in any organization, and employing the right communication strategies allows your team to focus on what they do best. Ensuring that the right people have timely information means that the ultimate “audience” – your customers – get what they need and want. If your sales team isn’t communicating to R&D that the marketplace is clamoring for a specific solution, how can it be developed and promoted? Conversely, if your customer service team doesn’t know that product X has a few bugs that will be worked out in the next version to be released on Thursday, how can they effectively retain business when the customer calls in and is unhappy? No one wants to spend more time in meetings, so finding another avenue to accomplish what’s needed is key. Coaching individuals and departments to communicate, including cross departmental coaching is invaluable regardless of your industry.
Coaching as a communication strategy, whether one on one with an internal manager, or via a hired organizational development firm, is a key component of any company’s information sharing architecture. As a leader, this structure is critical in ensuring communication occurs up and down the ladder and also allows innovation to flourish.
Wondering if your architecture supports the goals you are trying to achieve? Contact us to find out: firstname.lastname@example.org, or 800-786-4332 x106. For more on our programs and services: http://appliedvisionworks.com/new_site/wp-content/uploads/brochures/avw-brochure.pdf